High Performance Team Engagement
A nine month programme designed to support improved team engagement was created and facilitated in collaboration with the Touch Company, for the garden team at Babylonstoren. It was followed up with a second year engagements to consolidate team achievements.
Getting Ready for Season
An intensive process of preparation was created and facilitated for the front of house team at Babel Restarant, Babylonstoren in collaboration with the Touch Company. The restaurant had doubled in size and the team need to prepare for season with these changes in mind. They co-created new systems and procedures to support their ability to provide high quality service in the new environment.
Leadership Team Development
A four part leadership development programme was created and facilitates with the management team at Fairview in collaboration with the Touch Company. The sessions supported the team as they addressed their concerns, developed a management vision, clarified roles and responsibilities and established agreements.
High Performance Programme
Two separate programmes took place for the Steenberg Hotel team - one with the hotel managers and the other with the hotel front office but both looked groups focused being a high performance team. The outcomes were tangible results which shifted the daily operations and relationships of team members in a positive and supportive manner.
High Performance Team Programme
The Foodbarn is a well established restaurant and deli in Noordehoek Farm Village. The business was changing and the management team came together to refine their systems and plans to accommodate the shifts in a proactive manner. The outcome was an inspired, connected group that was ready to move forward as a unified team.
Preparing for Growth
A bespoke two day programme was created to support the team within Singita's Style & Design department prepare for the growth in collaboration with the Touch Company. The team co-created a context for change, explored the factors that contribute to their success, identified the key elements of their communication DNA and emerged with an expansion toolkit.
Action Learning with Managers
The food and beverage management team at Babylonstoren participated in a 6 month action learning set. Managers met each month to share their action plans and support one another as colleagues. In the process, they deepened their capacity to communicate plans, make decisions, reflect on their practice, build on successes and have a positive impact on their environment.
High Performance Team Programme
Cape Brewing Company (CBC) at Spice Route wanted to to have their management team go through training that would support their ability to work as a team. A 3 part programme that supported them achieve this outcome in an experiential manner. was co-created with the Touch Company. They developed their understanding of what it means to be a high performance team.
Professional Development Programme
Eric and Tahirih Michot designed and facilitated a bespoke professional development programme for the management team at Cape Cookies. The process explored a managers mindset, roles and responsibilities, implementation and overcoming challenges, building a team and communicating results.
Building on Success
Overture Restaurant is an award winning establishment of Chef Bertus Basson. The business was expanding its operations and opening a new location, Bertus Basson at Spice Route. The team went through a 4 part process which supported their exploration of what factors contributed to their success at Overture that they could build on for the new venture.
Preparing for Growth
An intensive 6 day programme for teams at Singita Lebombo and Sweni lodges in Kruger National park co-created with the Touch Company. It focused on supporting the management and F&B teams as they redesigned their systems around the lodge expansion. The outcome of the process was rewarding for the whole team and resulted in meaningful changes.
High Performance Team Development
The management team at Steenberg Hotel went through a bespoke 4 part programme designed and facilitated in collaboration with the Touch Company. The programme focus was on high performance management. The managers co-created concrete actions plan supporting team engagement, exceptional guest service and launched them for season.